As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business. Building a long-lasting relationship with our clients is our number one priority.
Liz Mika, CIC
Liz began her insurance career in 1994 working in personal and commercial lines for an independent agency in Florida while attending college. She moved with her husband, Jason, to Maryland in 1998 and continued her career working for an independent agency. In February of 2002, Liz went to work for a start up insurance company as a Personal Lines Underwriter. With the experience of working as an Agent and Underwriter, she has the tools and knowledge that sets her apart from other agents. She understands the customers’ needs as well as the company’s expectations. Liz is Property & Casualty and Life & Health insurance licensed in multiple states. She also holds the prestigious Certified Insurance Counselor designation.
In her personal time, Liz keeps busy with her two daughters, Labrador Retriever, and Goldendoodle. She enjoys running, reading, traveling, and spending time with her family and friends. She has lived in Bel Air in Harford County, MD for more than 15 years.
Stephanie Fairley, ACSR, CPIA
Stephanie has amassed a great deal of insurance experience since she started her career in 2006. Stephanie is responsible for assisting individuals, families, and companies with determining the personal or commercial insurance coverage that best suits their needs. Her consultative approach allows her to tailor each client’s coverage to specifically match their individual situation. Stephanie is Property & Casualty licensed and holds the Accredited Customer Service Representative and Certified Professional Insurance Agent designations.
Outside of the office, Stephanie’s two children, husband, and the family’s Golden Retrievers keep her extremely busy. Having lived in the Bowley’s Quarters area all her life, she is very familiar with the people and community she serves. She enjoys family vacations, being out on the boat, being at the Marina, or just spending time with her family and friends.
Troy has spent two decades building relationships with and providing outstanding customer service to his clients. As an insurance agent with Redmer Insurance Group, Troy focuses his attention on helping small to medium businesses design cost-effective insurance strategies and programs that are specifically designed for their business and budget. He takes the time to understand his client’s business, simplifying insurance jargon into everyday examples that clients can relate to their business.
Troy also helps serve his personal insurance clients with life, auto, home, and disability insurance.
Troy lives in Parkville, Maryland with his wife, Cassie, and their two children, William and Greta.
Stacy comes to Redmer Insurance Group with an extensive amount of experience, having worked for an independent insurance agency since 1998. For over 20 years she has been servicing Personal Lines clients. Stacy places a high priority on delivering an excellent customer service experience. She enjoys working with each client, discussing and reviewing policies, adding coverages as needed, processing service requests and handling claims. Stacy is Property & Casualty insurance licensed.
As a Baltimore native, Stacy knows her community well. She has lived in Dundalk her entire life. When Stacy is not in the office, she is spending time with her husband, two daughters, and her dog, a Bichon named Sully. Stacy enjoys reading, shopping and watching her family play sports. She also keeps busy by volunteering with her husband at the local school her husband works for and adopting a family each year.
Terri Redmer Zerhusen
Terri has worked in office management and customer service positions for over 35 years with increasing responsibility and authority in each of her roles. She has experience in accounts payable and receivable, customer service, vendor communications, payroll, sales, assembly and much more. Her high standards for delivering excellent customer service align perfectly with our company philosophy of always putting our customer first. Terri loves meeting new people and her great social skills make her the perfect first point of contact for our agency.
In her spare time, Terri enjoys spending time with her family and friends. She also loves Ocean City getaways to take in the sunsets across the bay.