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Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Liz Mica

Liz Mika, CIC

Owner/Principal Agent
Text: (443) 219-4560

Liz began her insurance career in 1994 working in personal and commercial lines for an independent agency in Florida while attending college. She moved with her husband, Jason, to Maryland in 1998 and continued her career working for an independent agency. In February of 2002, Liz went to work for a start up insurance company as a Personal Lines Underwriter. With the experience of working as an Agent and Underwriter, she has the tools and knowledge that sets her apart from other agents. She understands the customers’ needs as well as the company’s expectations. Liz is Property & Casualty and Life & Health insurance licensed in multiple states. She also holds the prestigious Certified Insurance Counselor designation.

In her personal time, Liz keeps busy with her two daughters, Labrador Retriever, and Goldendoodle. She enjoys running, reading, traveling, and spending time with her family and friends. She has lived in Bel Air in Harford County, MD for more than 15 years.

Stephanie Fairley

Stephanie Fairley, ACSR, CPIA

Insurance Agent
Text: (443) 275-9887

Stephanie has amassed a great deal of insurance experience since she started her career in 2006. Stephanie is responsible for assisting individuals, families, and companies with determining the personal or commercial insurance coverage that best suits their needs. Her consultative approach allows her to tailor each client’s coverage to specifically match their individual situation. Stephanie is Property & Casualty licensed and holds the Accredited Customer Service Representative and Certified Professional Insurance Agent designations.

Outside of the office, Stephanie’s two children, husband, and the family’s Golden Retrievers keep her extremely busy. Having lived in the Bowley’s Quarters area all her life, she is very familiar with the people and community she serves. She enjoys family vacations, being out on the boat, being at the Marina, or just spending time with her family and friends.

Troy Hays Headshot

Troy Hays

Insurance Agent
Text: (443) 219-4548

Troy has spent two decades building relationships with and providing outstanding customer service to his clients. As an insurance agent with Redmer Insurance Group, Troy focuses his attention on helping small to medium businesses design cost-effective insurance strategies and programs that are specifically designed for their business and budget. He takes the time to understand his client’s business, simplifying insurance jargon into everyday examples that clients can relate to their business.

Troy also helps serve his personal insurance clients with life, auto, home, and disability insurance.

Troy lives in Parkville, Maryland with his wife, Cassie, and their two children, William and Greta.

Stacy Mirablie

Stacy Mirabile

Customer Service Agent
Text: (443) 279-9145

Stacy comes to Redmer Insurance Group with an extensive amount of experience, having worked for an independent insurance agency since 1998. For over 20 years she has been servicing Personal Lines clients. Stacy places a high priority on delivering an excellent customer service experience. She enjoys working with each client, discussing and reviewing policies, adding coverages as needed, processing service requests and handling claims. Stacy is Property & Casualty insurance licensed.

As a Baltimore native, Stacy knows her community well. She has lived in Dundalk her entire life. When Stacy is not in the office, she is spending time with her husband, two daughters, and her dog, a Bichon named Sully. Stacy enjoys reading, shopping and watching her family play sports. She also keeps busy by volunteering with her husband at the local school her husband works for and adopting a family each year.

Beth Stone

Beth Stone

Customer Service Agent

After an extensive career with the University of Maryland Baltimore County and Maryland Emergency Management System, working in various support positions, Beth began her insurance career as a Personal Lines Customer Service Representative with a local captive insurance agency. She continued in customer service at Redmer Insurance Group consulting with customers and helping them with all of their insurance needs. Beth’s current role is supporting our sales and customer service team. She helps with claims, quoting, marketing and other various projects. Beth is Property & Casualty insurance licensed.

With over 30 year of commitment to community service as a Volunteer Firefighter/Emergency Medical Technician, Beth is currently affiliated with the Kingsville and Middle River Volunteer Fire/Rescue Companies in Baltimore County. Beth resides in Chase, MD with her husband John and 2 cats and 2 dogs. In her leisure time, she enjoys traveling and riding her Harley Davidson motorcycle.

Terri Redmer Zerhusen

Terri Redmer Zerhusen

Administrative Assistant
Text: (443) 275-9881

Terri has worked in office management and customer service positions for over 35 years with increasing responsibility and authority in each of her roles. She has experience in accounts payable and receivable, customer service, vendor communications, payroll, sales, assembly and much more. Her high standards for delivering excellent customer service align perfectly with our company philosophy of always putting our customer first. Terri loves meeting new people and her great social skills make her the perfect first point of contact for our agency.

In her spare time, Terri enjoys spending time with her family and friends. She also loves Ocean City getaways to take in the sunsets across the bay.