"My name is Michael Short and I am a long-time customer of Redmer Insurance Group / Travelers Insurance. Recently we had a major water leak at our home that caused significant damage resulting in an insurance claim. We discovered the damage late in the evening and despite the late hour Troy took the time to speak with us at length and assisted with getting the ball rolling. I would like to take this time to thank our agent, Troy Hays for being of such invaluable assistance. I have known Troy for some time and have come to trust and rely on his expertise in the insurance field, and in addition, consider him a friend. Troy is reliable and honest and I would highly recommend him as your insurance agent."
~ Michael Short
“After 20+ years with [My previous carrier] I made the switch that I should have done many years ago.
Thank you Stephanie Fairley for putting together a broader insurance package for Home and Auto coverage at a much better price than I’ve been paying for years.”
~ Brian Britcher
“Debra is very responsive and extremely knowledgeable. She answers all our questions in a very detailed fashion and never makes us feel like we are asking too many questions. Debra is extremely patient and helps guide us in the right direction when determining what insurance coverage is best for our situation.
I feel like we obtain the best coverage possible and Redmer Insurance Group treats us like valued customers, not just another client account.”
~ Kristyn Oliphant
“I joined Redmer for both my car and home insurance and have found that the company has exceeded my expectations. Since I am a first time home buyer, I tend to have a lot of questions and have found that my representative, Debra, answers all of my questions no matter how silly they seem to be. I'm always able to get into contact quickly with someone and when I got into a car accident they were more concerned with my well-being than how much a rental would cost them. It brought an ease to a situation that was not easy to deal with. I would recommend the company for someone who wants a close contact with their representative and wants to work with an honest company.”
~ Elizabeth Stamas
"Redmer Insurance has provided NetSEA Technologies flawless, professional service for over four years. Redmer has not only addressed our stated requirements, but also provided key recommendations to reduce our overall liability at a fair cost point. This was all executed with quick, personal attention that continues to deliver confidence in their service. NetSEA recommends Redmer to those looking for a company to exceed expectations over the long haul."
~ Pete Schnabel
"I just recently changed insurances from being with Geico for years. I was adding my 19 year old son to the policy and Geico gave no consideration for the amount of time I had been a loyal customer. I called Redmer Insurance and talked to Stephanie Fairley who gave me a few different quotes and followed up to see what would be the best fit for my son and I. We saved so much money and she was really a pleasure to work with, she actually cared and getting my business.
Unfortunately, my son had his first accident and we went into panic mode. Stephanie and Jennifer Lippa could not have been more helpful. This company is not just nice to get your business but they come through when you really need them. I strongly recommend this insurance company, customer service is top notch under any circumstance."
~ Lisa Crowe
"I was with Liberty Mutual for 20 years untiI I found Remer insurance group! I know this sounds cliche but one call to Redmer Insurance literally saved me $200.00 per month! I now have auto and home insurance through Erie and even with a huge savings I'm still getting the same if not better coverage! At Redmer insurance group you can choose from a variety of insurance companies that can give you the specific coverage you need at the right price. I also like that I have spoken to a real person whenever I had an inquiry.
Bottom line, after a year of being a customer of Redmer insurance, I'm a fan and I recommend them."
~ George Mussini
“I switched my insurance earlier this month and I have to say I received excellent customer service. Stephanie Fairley in your White Marsh, Maryland office was nothing but personable and a joy to talk to. She navigated my questions and possible adjustments to my policy quickly and professionally. I have nothing but glowing things to say about my experience. Her excellent customer service and your rate lock clinched my switch to your company from 2 other insurance companies that had slightly lower rates. I have and will continue to tell all of my friends about my stellar experience. Please forward my gratitude and joy at my experience with her supervisors. Thank you."
~ Michael Jacoby