My name is Michael Short and I am a long-time customer of Redmer Insurance Group / Travelers Insurance. Recently we had a major water leak at our home that caused significant damage resulting in an insurance claim. We discovered the damage late in the evening and despite the late hour Troy took the time to speak with us at length and assisted with getting the ball rolling. I would like to take this time to thank our agent, Troy Hays for being of such invaluable assistance. I have known Troy for some time and have come to trust and rely on his expertise in the insurance field, and in addition, consider him a friend. Troy is reliable and honest and I would highly recommend him as your insurance agent.
“After 20+ years with [My previous carrier] I made the switch that I should have done many years ago.
Thank you Stephanie Fairley for putting together a broader insurance package for Home and Auto coverage at a much better price than I’ve been paying for years.”
~ Brian Britcher
“Debra is very responsive and extremely knowledgeable. She answers all our questions in a very detailed fashion and never makes us feel like we are asking too many questions. Debra is extremely patient and helps guide us in the right direction when determining what insurance coverage is best for our situation.
I feel like we obtain the best coverage possible and Redmer Insurance Group treats us like valued customers, not just another client account.”
~ Kristyn Oliphant
“I joined Redmer for both my car and home insurance and have found that the company has exceeded my expectations. Since I am a first time home buyer, I tend to have a lot of questions and have found that my representative, Debra, answers all of my questions no matter how silly they seem to be. I'm always able to get into contact quickly with someone and when I got into a car accident they were more concerned with my well-being than how much a rental would cost them. It brought an ease to a situation that was not easy to deal with. I would recommend the company for someone who wants a close contact with their representative and wants to work with an honest company.”
~ Elizabeth Stamas